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1.
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Always check the
Frequently Asked Questions page as your first point of call. You may be experiencing a common issue with a documented solution.
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2.
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If you are missing an activation key or have forgotten your password, your first point of call should be the lost login page where you can send yourself a reminder email.
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3.
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Check the User Forum. Our community is made up of inexperienced and experienced users using a variety of systems so there's a chance that someone may have come across your specific issue before.
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4.
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During matches please note that the support team are often very busy with the task at hand, this means that there is likely to be a delay with any response to emails. However you will find some of us in the live chat room during most matches where we will be happy to discuss problems & matches real time.
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5.
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If you are still experiencing issues having referred to the above information sources, submit a support request and one of our experienced team will endeavour to resolve your issue for you. You are not currently logged in, please login if you have a user account already and are able to do so, this will help us to track your problem. You will also be able to see any outstanding requests you have logged. |
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[ Continue to support requests ]
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